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EdTech industry · Customer success & support

Customer Success Manager - Mid Market & Enterprise - Southeast 

GoGuardian is hiring a Customer Success Manager - Mid Market & Enterprise - Southeast, remote in the US.

GoGuardian · Remote (US)

Apply on the employer’s site ↗

From GoGuardian’s posting

The Customer Success Manager (CSM) is responsible for retaining and growing a portfolio of active customer accounts, providing best-in-class support and customer success management. Reporting to the Manager, Customer Success, you’ll play a pivotal role in ensuring that our customers are achieving maximum value from our solutions, ultimately driving renewals, expansions, and cross-sells. Working closely with New Business Managers, you’ll collaborate on Strategic Growth Plans, guide new customers through onboarding, and proactively monitor customer health to mitigate churn risks.

The complete description, requirements and benefits are on GoGuardian’s official posting, where you apply.

Read the full posting and apply on GoGuardian’s site ↗