EdTech industry · Engineering
L1 Support Engineer - Spanish Backup
Instructure is hiring a L1 Support Engineer - Spanish Backup, remote in the US. Pay: $18–$21 an hour.
Instructure · Remote (US)
Apply on the employer’s site ↗From Instructure’s posting
The Instructure Technical Support group is responsible for providing technical assistance to the end-users of Canvas, our cutting-edge LMS software. This role supports end users of Canvas, learning management systems administrators and corporate users. Provide troubleshooting and technical support via phone, web-based tools, and e-mail. Advise clients regarding the product's use and address specific user issues. During problem escalations, act as a liaison between customers and Tier 2 Support. They will assist the clients from issue initiation through resolution or escalation. What you will be doing:
The complete description, requirements and benefits are on Instructure’s official posting, where you apply.
Read the full posting and apply on Instructure’s site ↗