Senior Renewal Representative 

From Instructure’s posting

- Manage a diverse portfolio of renewal accounts, including medium and large-scale contracts, to ensure timely and accurate renewals. - Develop and execute tailored renewal strategies to maximize customer retention and identify expansion opportunities. - Collaborate closely with Customer Success Managers (CSMs) and Sales Representatives to align on account strategies and customer health. - Create, deliver, and manage complex renewal quotes, ensuring alignment with customer needs and usage data. - Conduct renewal forecasting with a high degree of accuracy, providing management with regular updates on progress and risks.