EdTech industry · Customer success & support
Sr. Customer Success Manager
Instructure is hiring a Sr. Customer Success Manager, remote in the US. Pay: $80,000–$90,000 a year.
Instructure · Remote (US)
Apply on the employer’s site ↗From Instructure’s posting
STRATEGIC CUSTOMER SUCCESS MANAGEMENT - Develop and execute strategic account plans to secure the health, growth, and retention of a portfolio of strategic members. - Own regular strategic executive business reviews (EBRs) with key stakeholders to align on goals, review performance, and identify expansion opportunities. - Monitor customer health metrics, identify risks early, and develop mitigation strategies before issues escalate. - Serve as the primary point of contact for strategic members, ensuring seamless communication and a consistently positive customer experience. Working smarter with AI
The complete description, requirements and benefits are on Instructure’s official posting, where you apply.
Read the full posting and apply on Instructure’s site ↗