Associate IT Help Desk Specialist 

From IXL Learning’s posting

, you'll provide timely and professional technical support to our IXL’ers in our San Mateo, CA office. Your enthusiasm, problem-solving skills, and dedication to customer service will help us maintain smooth operations and ensure our team can work efficiently and effectively. This is a full-time position that requires you to be in our IXL headquarters office in San Mateo, CA. The work schedule for this role is Monday-Friday in the office. WHAT YOU'LL BE DOING • Provide timely, professional, and effective technical assistance to our employees • Deploy, maintain, troubleshoot, and support software, hardware, and operating systems on macOS, Windows, and Linux platforms