Account Manager 

From Lightspeed Systems’s posting

• Own a named list of assigned accounts with defined renewal dates as the customer's primary point of contact. • Drive all renewal activity from first outreach through signed order, and proactively flag at-risk accounts before they become churn. • Identify and close expansion and upsell opportunities within your book - additional products, increased seat counts, multi-year conversions. • Maintain accurate, current Salesforce records on every account in your book - opportunity stage, renewal health, next steps, and contacts. • Spot at-risk accounts early and escalate promptly, rather than waiting for a renewal to be in jeopardy.