Strategic Account Manager 

From Lightspeed Systems’s posting

• Own and manage a portfolio of K–12 district accounts, serving as the primary point of contact and strategic advisor • Build and maintain strong relationships with district stakeholders by developing a deep understanding of their goals, initiatives, and challenges • Lead account planning and strategic review meetings with customers to drive retention and growth • Own the renewal lifecycle for assigned accounts, including forecasting, risk assessment, and execution • Identify, position, and close cross-sell and up-sell opportunities within existing accounts • Proactively monitor account health using product usage data, customer feedback, and internal reporting tools